FAQ
Every question we get asked.
Straight answers on the mock-up, the build, the money and what happens after launch. Anything missing, just call.
Getting started
Yes. We design a real home page for your business and send it over. If you do not like it, you owe nothing and we will not chase you.
A fifteen-minute call, your logo if you have one, any photos you like, and one person who can say yes. We take it from there.
Independent and local businesses of almost every kind. If you run a golf business, our sister studio GolfCrafted is built for you; for plumbers, electricians and other trades, see TradeCrafted.
Yes. Everything happens by phone, video and email, so you get the same service wherever you are in the US.
The build
Your mock-up arrives within three business days of our call. Once you approve it and send photos, most template builds are live in about a week. Full custom websites follow the timeline agreed in your quote.
We do, from our call and whatever you already have — menus, price lists, brochures, an old site. You review it and we revise until it sounds like you.
No. Your site is hand-built and hosted by us, so it loads fast and there is nothing for you to maintain or finish yourself.
Yes. Keep whatever you use now. We link to it — or embed it where the software allows — wherever it makes sense on the site.
Yes. We crop and color-match what you send. If the library is thin, we use suitable licensed stock for now and tell you honestly whether a shoot is worth it.
Money and terms
A website build is $500–$3,000 one time, depending on how much needs building. Full custom websites start at $3,000. Monthly care is $75–$250 depending on how much upkeep your site needs. We quote your exact numbers before any work starts.
When a template will not do the job: several locations, an online store or advanced booking, a very large site, or a brand that needs an original design. Full custom websites start at $3,000 and are quoted in writing first.
Because upkeep needs differ. A site that rarely changes needs hosting, security and the odd edit. A site with weekly updates, an online store or several locations needs much more. We match the monthly to what your site actually needs.
Only after you have seen and approved the mock-up. Nothing is due to see it.
The monthly covers hosting, security, backups and ongoing edits — real work every month. A year lets us keep the build fee low instead of front-loading it. After twelve months it is month to month.
No. The build quote covers the pages agreed on the call. If you want more pages later, we quote them before starting.
Yes. Your domain and your content are yours from day one. If you ever leave, you get an export and we point the domain wherever you want.
After launch
Text or email us. Hours, prices, menus, staff, photos and promotions are covered by your monthly care plan — how many edits and how fast depends on the plan that fits your site.
Every site is built with clean page titles, proper structure, fast loading, local business markup and your Google Business Profile linked — the foundation search engines look for. We do not sell ongoing SEO campaigns, and we will tell you straight if that is what you need.
Good — it gives us a head start. We keep what works, rewrite what does not, and move your domain over without downtime.
Normal and expected. Small additions are part of the monthly; anything structural, like a new location section, we quote before starting.
Free mock-up
See your website before you pay for it.
Tell us about your business. We will design a real home page for it and send it over within three business days — free, with no commitment either way.
- No card, no deposit, no contract to see it
- A real design with your name and details — not a generic sample
- One follow-up at most, and only if you ask
Rather talk first? Book a 15-minute call or ring (801) 723-0194.